Need To Know…

Online Customer Portal

 Our Level Goals

Swim Skill Checklist

Aqua Sensory Swim Development Guides

Block Songs

Babies - Bub Rub'n'Tub and Wonder#1
Toddlers - Wonder#2 and Wonder#3
Aqua Sensory - Children 14 months to 4 years


Massage Consultation

  • Initial Appointment +$12 extra
  • Compact Consult (45 minutes massage) $80
  • Comprehensive Consult (60 minutes massage) $98
  • Discounted rebooking rate @ $90 per massage

Our massage treatments include at least 10 minutes of consult time.
Regular Massage Rewards = free sauna and free massage!

Sauna Treatment

  • With Massage +$22
  • Private Sauna Session $30

Aquatics Classes

  • Aquatics’ clients enjoy
    • Access to our online Customer Portal
    • Text message reminders
    • Invitation to our Private Facebook Page
    • Shower Program (babies and toddler classes)
    • Learn to Swim ‘Homework’ Tips
    • Regular tips / info / emails
  • New Student Package $30
    Includes extra time for Guided Orientation
    Booked Class with Swim Skill Assessment
  • Casual classes $30 per class (flexible class times/dates)
  • Weekday Block $250 (10 classes) or $25 per week
  • Saturday Block $280 (10 classes) or $28 per week
  • Block of 10 classes includes:
    • Your best weekly class match
    • Themed SwimSafer Safety Week
    • Your Personalized Photo Certificate
    • Shared professional class photo
    • Logbook to record swim progress
    • Personalized Swim Skill Checklist (updated yearly or with level changes)
    • 1 bonus Class (=Make-up class or a bonus for attending 10 classes)
  • Bub Rub’n’Tub premium benefits valued at over $300:
    • For babies under 6 months (or pre-crawling bubs)
    • Massage and aquatics (tub, shower, pool)
    • Enjoy full program benefits after 10 paid classes
    • 5 free baby swim pool classes in your 2nd block (Save $125)
    • Complimentary massage and sauna special vouchers
    • Private download link to our massive resource vault
  • Bub Rub’n’Tub Start Week#1 – $375 or $25 per week for 15 weeks
    20 weeks - 24 classes (Includes 5 free pool classes & 4 bonus classes)
  • Bub Rub’n’Tub Start Week#6 – $250 or $25 per week for 10 weeks
    15 weeks - 17 classes (Includes 5 free pool classes & 2 bonus classes)

All Aquatics’ Class payments are processed via Direct Debit.
2 easy payment options – prepayment or weekly.

Massage Policies

Payment Policy

Discount Massage Packages are available for purchase at our clinic.
Payment is required for booked treatments via EFTPOS, cash, bank transfer or online payment.

Appointment Times

Please be a little early (or arrive on time) for your full treatment and consultation time.
Whilst we allow time between appointments, if you are late, it will affect your overall time in our clinic.
All our appointments must always start and end on time.

Client Massage Policy

Clients must wear underpants for the professional massage we provide and in the sauna room.
Bathroom (shower and toilet) facilities are located onsite. It’s important to be clean for massage.
Clients will always be given privacy (without the therapist present) to undress and redress for massage and sauna.
Our therapists (and our clients) have the right to refuse treatment at any time.

Cancellation Policy

If you cancel your massage within 2 working business days, it will incur a cancellation fee of $44.
This is because (by law) we must roster staff in advance. Operational costs must be covered.
Time is set aside especially for you when booking. This impacts other clients missing out on massage too.

Privacy Policy

We are committed to the privacy of our clients and their data. We gather and store client information carefully. We have safeguards to prevent any data breaches, including using reputable online storage systems for our client’s data and professional massage and accounting software for our business. Our computer supplier and IT support is through Reef Information Technology, Cairns.

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Labour Preparation Class

Digestive & Abdominal Massage plus Fertility, Pregnancy & Post-Natal Care...

We successfully support families (especially women) throughout the journey to become pregnant and to get healthy.

  • Experienced and professional Remedial Massage therapists
  • We safely massage in all trimesters (including postnatal care)
  • Your body should not be in pain.
  • Massage helps improve how you feel and move.

Our private Infra-Red Sauna Treatment Room stimulates blood flow, gently warms for healing and cellular repair.